Privacy Policy

18 February 2022

Who are we?

Round Orange is a website & software development business based in Leicestershire, United Kingdom.

What information do we collect?

The information we collect and process includes:
  • Your IP address, browser and operating system (the 'User Agent' provided by your web browser) when you visit our websites.
  • Information you choose to provide to us (through our contact page, by e-mail, post, etc).
  • Publicly available information about your business (to understand your business when designing your website).
  • Details about you and/or your business we are legally required to hold (e.g. Proof of company registration, etc).

Where do we store your information?

  • All business records (accounts, correspondence, etc.) are stored in the United Kingdom.
  • Your website or server will be hosted in the country most appropriate to your business needs (this will be discussed with you).
  • With third parties both inside and outside the UK depending on your website needs (this will be discussed with you).

Who has access to your information?

  • Only we have access to your information unless otherwise stated.
  • Where a third party is involved with your website or app (e.g. hosting provider, payment processor), any information shared is only with your consent and/or where required by law.
  • We will comply with legal requests from relevant law enforcement agencies.
  • We do not sell or rent any information to third parties.
  • We do not disclose any information to third parties for marketing purposes.

Your customer data

In some cases, we may have access to data you hold about your customers (e.g. when we host/manage your website/servers).
  • We do not collect, share, sell or rent any information about your customers.
  • We limit any processing of your customer data to the minimum required to provide our services.
  • Any processing of your customer data will be discussed with you in advance.

Your data protection rights

Under data protection law, you have rights including:
  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
  • Please contact us at (Email protected) if you wish to make a request.
Please note that exceptions apply to the above rights (e.g. where we are required to retain information by law).

Use of cookies

Our websites use cookies that are strictly necessary for their operation.
  • Where login or forms are used, we use session cookies which are removed when you logout or close your browser.